Your Well-Being Is Our Priority

Responsible Gaming — A Safe & Healthy Gaming Experience at b98

B98 believes entertainment should be enjoyable, stress-free, and in your control. Play responsibly — set your own limits, protect your family, and enjoy the game the way it's meant to be.

24/7
Support Available
5+
Protection Tools
18+
Strict Age Restriction
100%
Transparent Policies

What Is Responsible Gaming and Why It Matters

Responsible Gaming means enjoying betting or gaming as a healthy form of entertainment — where you stay in full control of your time, money, and mental well-being. b98 believes that real enjoyment only comes when players choose to play voluntarily, consciously, and within defined limits.

Many people in Bangladesh see online betting as a way to earn extra income — this is a misconception. Betting at b98 is purely for entertainment, not a solution to financial problems. The core principles of responsible gaming are:

  • Making Informed Decisions: Decide in advance how much time and money you're willing to spend
  • Entertainment-first mindset: There are no guaranteed wins — always keep that in mind
  • Staying Within Limits: Never spend more than your set budget
  • Taking a Break: Take regular breaks and keep a clear head
  • Seeking Help: If something feels wrong, get help right away — no need to feel embarrassed

All responsible gaming features on b98 are completely free. Activate them anytime from your settings.

We know that even something fun can turn into a habit over time. That's why b98 has had strong player protection measures in place from day one. Your wellbeing is what success looks like to us.

How to Recognize Problem Gambling

Problem betting habits rarely develop overnight — they build up gradually. Watch for the signs below in yourself or someone you know.

  • Repeatedly betting to recover losses (chasing losses)
  • Wanting to stop betting but unable to
  • Hiding your betting activity from family or friends
  • Using household money for betting
  • Feeling restless or irritable when you're unable to bet
  • Neglecting work, studies, or family responsibilities
  • Betting with borrowed money or taking loans to fund your bets
  • Turning to betting to cope with stress

If you identify with 3 or more of the signs above, don't wait — reach out to our support team or a specialist today.

Remember — asking for help isn't a weakness, it takes courage. b98 is always here for you.

b98's Safety Tools

B98 has built several powerful tools to support responsible gaming. You can activate and manage each one entirely on your own.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Limit decreases take effect immediately; increases take 72 hours to kick in.

Session Time Limit

Set how long you want to spend on the platform each day. When your time is up, the system will log you out automatically.

Break Mode

Temporarily pause your account for 1 day to 6 weeks. You won't be able to log in during the break, but your account will remain active.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Any attempt to open a new account during the self-exclusion period will be blocked.

Loss Limit

Once losses exceed a set amount, the system automatically stops betting activity. This prevents further losses after a losing streak.

Real-Time Alerts

You'll receive an SMS/in-app notification when you reach 80% of your set limit. Stay aware and avoid impulsive decisions.

Setting Betting Limits — Where to Start

Setting limits doesn't mean playing less — it means playing smarter and keeping the fun going for longer. Follow the steps below:

1
Set a monthly budget

Factor in your income and essential expenses to decide how much you can comfortably spend on entertainment each month.

2
Set a Deposit Limit

Go to "Deposit Limit" in your account settings and set your daily and monthly limits.

3
Set Session Time Limits

Set a daily cap on how long you play. Try to avoid playing for more than 2 hours in a single session.

4
Activate Loss Limit

Set an automatic stop once you've hit a certain loss amount — it keeps emotions from driving you to bet more than you intended.

5
Review Regularly

Review your betting history every month. If your spending looks like it's creeping up, lower your limits.

Limit TypeMinimumMaximumTime to Take Effect
Daily Deposit৳500UnlimitedImmediate (for reductions)
Weekly Deposit৳1,000UnlimitedImmediate (for reductions)
Monthly Deposit৳2,000UnlimitedImmediate (for reductions)
Session Time30 Minutes12 HoursImmediate
Daily Loss Limit৳500UnlimitedImmediate

Self-Exclusion Process

Sometimes stepping back is the best call you can make. b98's self-exclusion feature lets you take a break entirely on your own terms.

Break Duration:

  • Cooling-Off: 24 hours to 6 weeks — ideal for a light break
  • Self-Exclusion: 6 months, 1 year, 2 years, or permanent

During Self-Exclusion:

  • Account login disabled
  • Promotional emails and SMS will be turned off
  • Any attempt to open a new account will be detected and blocked
  • Existing balance can be withdrawn through support

Self-Exclusion Request support@b98.clickor visit the Help Center. We'll process your request within 2 hours.

Choosing permanent self-exclusion means your account can never be reactivated. Please think it through carefully before making this decision. If you need to talk it over, we're here.

Family & Minor Protection

B98 strictly prohibits anyone under 18 from using the platform. We believe family involvement is the most important part of responsible gaming.

Our Steps to Protect Minors:

  • Strict age verification at registration — KYC via National ID or passport
  • Suspicious accounts are automatically flagged for review
  • If a family member uses an account on behalf of a minor, it will be suspended immediately

Advice for Family Members:

  • Use browser passwords and screen locks on shared devices
  • Let us know if you notice someone you know struggling with betting
  • Have an open conversation with your child about online safety
  • Track betting expenses separately when reviewing your household budget

If you think a family member may have a problem with their betting support@b98.clickto get in touch. We take third-party concerns seriously.

Support & Professional Advice

If things feel out of control, seek professional help. There's no shame in it — it's the right call. b98 is here for you.

Support ChannelsDescriptionTime
b98 Live Chat Speak directly with our support team 24/7
Email Support Support@b98.click — reach out confidentially Within 24 Hours
Help Center Detailed Guides & Instructions Always

Remember, no matter how small the issue — don't wait to get help. The earlier you act, the easier it is to resolve.

Our Commitment

Why b98 Leads on Responsible Gaming

Strict Age Verification

KYC is mandatory at registration. Access by minors is met with zero tolerance.

Take Control Yourself

Set limits, take breaks, or self-exclude — everything is in your hands, available anytime from settings.

Transparent History

View your complete betting and spending history — no information is ever hidden from you.

Empathetic Support

No judgment, just support — our team is trained and compassionate.

Advertising Controls

All marketing communications are automatically stopped while self-exclusion is active.

International Standards

B98 operates in accordance with international responsible gaming standards.

Frequently Asked Questions (FAQ)

Yes, all of b98's responsible gaming tools are completely free. Deposit limits, session timers, loss limits, break mode — everything can be activated at no cost from your account settings.

Yes, but limit increases don't happen instantly. Any request to raise a limit takes effect 72 hours later. That waiting period is intentional — to prevent decisions made in the heat of the moment.

Your balance stays safe even after self-exclusion is activated. Contact support@b98.click and, once verified, your full balance will be returned to your registered payment method.

No — for privacy reasons, only the account holder can change their limits. That said, if a family member contacts us with a concern, we will review the situation.

b98 does not provide professional counseling directly, but our trained support team can point you in the right direction. For serious concerns, we can help connect you with professional organizations.

No. Your account will not reopen automatically when the self-exclusion period ends. You'll need to actively submit a request to support@b98.click and complete a 72-hour cooling-off period.

Play Responsibly, Win Happily

Join b98 — where entertainment is safe, transparent, and fully in your hands.

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