1Introduction
Welcome to b98.click. This Privacy Policy ("Policy") explains how b98 collects, uses, stores, and protects your personal information. By using the b98 platform, you are agreeing to this Privacy Policy.
We believe privacy is a fundamental right. User privacy is the top priority in the design of every service we offer, and this policy has been developed in line with international data protection standards.
Important: This Policy applies to all b98 services — including the website, mobile app, and any other channels through which services are provided.
If you have any questions, our contact details are at the bottom of this page. We're happy to assist you in Bengali.
2What Data Is Collected
B98 only collects information that is necessary to provide our services. We never collect data beyond what is needed.
| Data Type | Description | Required? |
|---|---|---|
| Personal Information | Name, date of birth, National ID number | Yes (KYC) |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile Pay/Nagad/Rocket number, transaction history | Yes |
| Technical Information | IP address, device information, browser type | Automatic |
| Usage Data | Betting history, login times, and session information | Automatic |
| Location Data | Approximate location (derived from IP address) | Automatic |
A copy of your National ID or passport may be required for KYC verification. These documents are stored with the highest level of security and used solely to confirm your identity.
3How Information Is Collected
B98 collects information through various methods. You will be fully informed about each one.
Direct Collection:
- Information you provide when filling out the registration form
- Documents and information submitted during the KYC verification process
- Payment information provided during deposits or withdrawals
- Information provided when contacting the support team
- Information provided when participating in promotional offers or surveys
Automatic Collection:
- Cookies & Similar Tracking Technologies
- Log files — IP address, access time, pages visited
- Device fingerprint — for security verification
- Device identity and operating system information collected via the mobile app
b98 will never call you or send an SMS asking for your password or OTP. If you receive any such communication, please notify our support team immediately.
4How Your Information Is Used
B98 uses your information only for specific, defined purposes. We never misuse your data.
- Service Delivery: Account management, betting services, payment processing
- Identity Verification: Preventing fraud and ensuring legal compliance
- Security: Prevention of unauthorized access, fraud, and money laundering
- Customer Support: Resolving your issues and answering your questions
- Improvement: To improve platform performance and user experience
- Legal Obligation: To meet regulatory requirements
- Contact: Sending important updates, security alerts, and promotional offers
You may opt out of promotional communications at any time through your account settings or by contacting support.
5Sharing Information with Third Parties
B98 never sells your personal data. However, information may be shared with third parties under certain specific circumstances.
Data may be shared in the following cases:
- Payment Provider: Information required to process transactions via Mobile Pay, Nagad, and Rocket
- KYC Partner: Trusted identity verification service providers
- Legal Authority: To government authorities under court order or legal obligation
- Fraud Prevention: Security specialists and anti-fraud systems
When your information will not be shared:
- To advertisers or marketing companies
- To other companies for business purposes
- To any unnecessary third party without your consent
All third-party partners are required to meet our privacy standards. We reserve the right to terminate any partnership in the event of a breach.
6Cookies & Tracking Technologies
B98 uses cookies and similar technologies on its website and app to help enhance your browsing experience.
Types of Cookies:
- Essential Cookies: Required for login sessions and security — cannot be disabled
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: To understand and improve how the platform is used
- Security Cookie: To detect fraud and misuse
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's ability to function properly.
b98 does not use tracking cookies from third-party advertising networks. Your browsing behavior is never shared with advertisers.
7Data Retention & Duration
B98 retains your information for a defined period. Once that period expires, your data is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Financial Transactions | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Fraud investigation purposes |
| Log Files | 18 Months | Security Review |
| Marketing Information | Until consent is withdrawn | Your Preferences |
Before any data is deleted, full anonymization is carried out so your identity cannot be traced in any way.
8Your Rights
As a b98 user, you have specific rights over your personal data. We are committed to respecting those rights.
Right to Access
You may request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Unless required by law, you can request that your data be deleted.
Right to Restrict Processing
You may request that we stop processing your information for specific purposes.
Right to Data Portability
You may request a download of your information in a standard format.
Right to Withdraw Consent
You may withdraw your consent to marketing communications or additional data processing at any time.
To exercise these rights support@b98.click— email us and we will respond within 7 business days.
9Children's Privacy
B98's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
If a minor is found to have opened an account by mistake — whether discovered by us or reported to us — we will immediately close that account and delete all associated data.
If you suspect someone you know who is a minor is using b98, please contact our support team immediately.
10Policy Changes
B98 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- You will be notified by SMS or in-app notice 7 days before any significant changes take effect
- The date of changes will be updated on this page
- A summary of changes will be shown at the top of the page
- Major changes may require fresh consent
We recommend reviewing this page regularly. Continued use of the platform after any changes are made will be taken as acceptance of the updated policy.
11Contact & Complaints
Contact us for any questions, requests, or complaints regarding this Privacy Policy.
| Contact Methods | Data | Response Time |
|---|---|---|
| Support@b98.click | Within 24 hours | |
| Live Chat | Available within the platform | Within 3 minutes |
| Help Center | /help-center | Immediate |
When emailing a privacy complaint, please include "Privacy Complaint" in the subject line for faster processing.
Why b98's Privacy Policy Is Different
All your data is protected with military-grade encryption, making it virtually impossible for hackers to breach.
B98 never sells your data to advertisers or third parties — that is our firm commitment.
You have full control to view, edit, or delete your data — submit a request at any time.
Retention periods are clearly communicated. Once the retention period expires, your data is securely deleted.
No complex legal jargon — everything is explained in plain language so you can make informed decisions.
We commit to responding to any privacy-related complaints within 24 hours.
Play in a safe environment at b98
Your data is protected, your privacy is guaranteed — join b98 today and enjoy a trusted betting experience.