About b98 FAQ
B98 is one of Bangladesh's most popular online betting and gaming platforms. Thousands of users enjoy cricket betting, football, lottery, and much more on b98 every day. Naturally, both new and existing members often have questions.
This FAQ page is here to give you clear, straightforward answers to the questions that come up most. How to register, whether you can deposit via Mobile Pay, when bonuses are credited, what to do if you forget your password — it's all here. If you still have questions, visit our Help Center Contact us.
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Account & Registration
Signing up on b98 is quick and easy. Go to the registration page and enter your name, mobile number, email, and password. Verify with the OTP sent to your mobile. Your account will be ready in just 2 minutes — and you'll receive a 100% bonus on your first deposit right away.
No. b98's rules allow each user to hold only one account. If multiple accounts are found linked to the same person, all accounts may be suspended and balances forfeited.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email — an OTP will be sent to you. Use the OTP to set a new password. The entire process takes under 3 minutes.
KYC is not required to register or place bets. However, you will need to complete KYC verification before making a withdrawal. Simply upload a photo of your National ID — verification is typically completed within 24 hours.
Your account may be temporarily locked after multiple failed login attempts or if suspicious activity is detected. Contact the Help Center — issues are typically resolved within 24 hours.
You can update your email, address, and password from Account Settings after logging in. To change your registered mobile number, please contact support.
Yes. Under our Responsible Gaming policy, you can temporarily or permanently close your account. Send a request through the Help Center or email support@b98.click.
Payments & Transactions
b98 accepts deposits via Mobile Pay, Nagad, Rocket, Upay, debit cards, and credit cards. Mobile banking is the fastest option — your balance is typically updated within 1–3 minutes.
The minimum deposit at b98 is 500 BDT. This limit applies to both mobile banking and card payments. Special offers are available for larger deposits.
Mobile banking withdrawals are usually processed within 15–30 minutes. Bank transfers may take 1–2 business days. Requests submitted after 10:00 PM will be processed the following morning.
Wait 5–10 minutes first. If the funds still haven't arrived, get the transaction ID from your mobile banking app and send it to support@b98.click. Most issues are resolved within 1 hour.
Standard members can withdraw up to ৳1,00,000 per day. VIP members have separate limits. The minimum withdrawal amount is ৳300.
b98 charges no fees on deposits. Withdrawals are also generally free, though your mobile operator or bank may apply their own charges.
b98 does not currently support cryptocurrency. Please transact in BDT via mobile banking or card. We do plan to add crypto support in the future.
Eligible bonuses are automatically credited to your Bonus Wallet as soon as your deposit is confirmed. Your Main Wallet and Bonus Wallet are separate — you can view both on the dashboard.
Betting & Gaming
b98 offers betting on over 30 sports, including cricket, football, tennis, badminton, basketball, and kabaddi. Special odds are available for Bangladesh cricket matches and the IPL.
Live betting means placing bets on a match as it unfolds, in real time. Odds shift moment to moment based on how the match is going. With good analysis, live betting can deliver strong returns.
Bets generally cannot be cancelled once placed. However, if the Cash Out feature is available, you can partially or fully close your bet before the match ends.
b98 uses decimal odds. For example, if the odds are 1.8 and you bet ৳100, a win pays ৳100 × 1.8 = ৳180 (profit of ৳80). Higher odds mean greater risk — but also a bigger return.
The minimum bet on b98 is ৳10, applicable to both live betting and pre-match betting. The minimum may differ for certain premium matches.
Yes. If a match is completely cancelled, your stake is fully refunded. If a match is partially played, b98 will make a decision in accordance with its rules and notify the affected users accordingly.
A parlay combines bets on multiple matches into a single wager. If all selections are correct, the odds multiply and the payout can be substantial. Just add multiple matches to your bet slip on the betting page and the parlay option will appear.
Bonuses & Promotions
A 100% welcome bonus is automatically credited on your first deposit after registration. For example, deposit BDT 1,000 and you'll have BDT 2,000 to play with. The bonus goes up to a maximum of BDT 10,000.
Bonuses cannot be withdrawn directly. You must meet the specified rollover requirement — typically wagering the bonus amount 5x. Once the condition is met, the bonus moves to your main wallet and can then be withdrawn.
The weekly cashback returns a portion of your net losses from the previous week. It's credited to your account automatically, usually every Monday. The percentage varies depending on your VIP level.
Yes. Through the referral program, you can invite friends — when they register and make their first deposit, you earn a bonus. Find your referral link in the dashboard.
b98's VIP Program has four tiers: Bronze, Silver, Gold, and Platinum. The more you bet, the faster you move up. Higher tiers come with increased cashback, faster withdrawals, and a dedicated account manager.
Welcome bonuses are generally valid for 30 days. Cashback bonuses are valid for 7 days, and tournament bonuses last for their specified duration. Any unused bonus expires at the end of its validity period.
Security & Privacy
Yes. b98 uses SSL-encrypted connections to keep your data secure. Payment information is never stored on our servers. The platform operates in a licensed and regulated environment.
No. Under b98's Privacy Policy, your personal information is never sold or shared with third parties. Data may only be disclosed to authorities when legally required.
Go to Account Settings, navigate to the "Security" section, and enable OTP login. From that point on, you'll need the OTP sent to your mobile to log in — your password alone won't be enough.
The only official b98 address is b98.click. Any other site or app using the b98 name is fake. Report it to support@b98.click and do not click on suspicious links.
Change your password immediately and notify us at support@b98.click. b98 will terminate all active sessions on your account and launch an investigation right away.
From Account Settings, you can set your own daily/weekly deposit limits, bet limits, and session limits. For more details, Responsible Gaming View page.
Platform & App
Yes. b98 is available on both Android and iOS. You can find the download links on the Platform page. The app is lightweight, fast, and delivers the full betting experience.
Yes. b98.click works directly in any browser — Chrome, Firefox, Safari, and Edge are all fully supported.
Live streaming is available for selected matches. To access it, you'll need either a balance in your account or an active bet on the match.
Clear your browser cache and cookies. Try a different network (mobile data or Wi-Fi). If the problem persists, reach out to our help center — issues are usually resolved quickly.
Yes. b98 runs entirely in Bangla. The interface, customer support, and FAQ are all available in Bangla — the platform was built with Bangladeshi users in mind.
You'll receive notifications for bet results, deposit confirmations, and promotions via SMS and email. You can also enable push notifications in the app. Customize your notification preferences anytime from Settings.
Why Choose b98
What Makes b98 Different
Instant Payments
Deposit and withdraw instantly via Mobile Pay, Nagad, and Rocket — no waiting around.
Fully Secure
Your account is protected with SSL encryption, two-factor authentication, and 24/7 monitoring.
Support in Bangla
24/7 live chat, email, and phone support in Bangla. Your problem is our problem.
Generous Bonuses
100% welcome bonus, weekly cashback, referral rewards, and a VIP program.
Live Betting
Bet on live matches across cricket, football, and 30+ other sports at real-time odds.
Mobile First
Seamless experience across any device — Android & iOS app or straight from your browser.
Still have questions?
If you didn't find your answer here, visit our Help Center or contact support directly. Join b98 today.
Need help?
If you can't find the answer here, our support team is always ready to help. Chat in Bangla and get fast solutions.
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